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  • Moreland, C

    NATCHITOCHES, LA | 2011 GMC Savana
    Confirmed Service Review
    June 5, 2026
    WAITING 13 DAYS TO REPLACE A FUEL PUMP IS ABSOLUTELY UNACCEPTABLE!!!!!!!!!!!!!!

    Response from Vaughn Buick Natchitoches

    June 5, 2026
    We understand your frustration and sincerely apologize for the delay. We know being without your vehicle is inconvenient, and we never want our customers to feel overlooked. In some cases, parts availability, shipping delays, or manufacturer-related factors can impact repair timelines, but we understand that doesn't make the wait any easier. We would appreciate the opportunity to discuss your specific situation and provide an update. Please contact our Service Director at gmoreau@vaughnvalue.com so we can look into this further and work toward a resolution. Thank you for bringing your concerns to our attention
  • BRIAN G

    WINNFIELD, LA | 2026 Chevrolet Equinox
    Confirmed Sales Review
    June 4, 2026
    Great customer service and a very easy buying experience

    Response from Vaughn Buick Natchitoches

    June 5, 2026
    Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
  • MARY A

    PINEVILLE, LA | 2026 Chevrolet Trax
    Confirmed Sales Review
    June 4, 2026
    Salesman was Great Went above and beyond Very helpful Give him a RAISE!!

    Response from Vaughn Buick Natchitoches

    June 5, 2026
    Hi, we are so happy to read such a great review about Vaughn Chevrolet Buick and our staff! We're looking forward to your next visit with us!
  • NOLA H

    NATCHITOCHES, LA | 2026 Buick Enclave
    Confirmed Sales Review
    June 1, 2026
    Jay Stewart was the best salesman he helped and tried so hard to make me the perfect deal thanks to vaughn chevrolet
  • Stewart, J

    NATCHITOCHES, LA | 2024 Chevrolet Silverado 1500
    Confirmed Service Review
    June 1, 2026
    Vaughn always takes care of me in a timely manner. The service staff is always courteous and professional. They take care of you after the sale. 5 plus stars!
  • White, C

    COUSHATTA, LA | 2015 Buick LaCrosse
    Confirmed Service Review
    May 29, 2026
    Very good peoples at dealership
  • Brodersen, M

    ZWOLLE, LA | 2025 Chevrolet Silverado 1500
    Confirmed Service Review
    May 26, 2026
    Check-in was quick and easy, 7500 mile service also completed quickly. Good service experience.

    Response from Vaughn Buick Natchitoches

    May 27, 2026
    We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
  • BARBARA G

    NATCHITOCHES, LA | 2026 Buick Envista
    Confirmed Sales Review
    May 24, 2026
    It was a very nice experience. It made spending money fun. LOVE my new car!!!!!!
  • Rachal, B

    COLFAX, LA | 2025 Buick Envision
    Confirmed Service Review
    May 18, 2026
    Service done in a timely manner.
  • Anderson J

    NATCHITOCHES, LA | 2022 Chevrolet Colorado
    Confirmed Service Review
    May 15, 2026
    Easy to schedule and drop off. Brad was very helpful and accommodating